Privacy Policy

Legal notice and privacy policy

In compliance with Law 34/2002, of July 11, 2002, of Information Society Services and Electronic Commerce, we inform you that DON CICLETO S.L., with registered office at CALLE PEÑAFIEL 17, 28019, MADRID; with CIF number B87258786, is the owner of the page (hereinafter the Web page). In accordance with the provisions of Regulation (EU) 2016/679 of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as GDPR).

Who is responsible for the processing of your data?
VAT NUMBER: B87258786
Phone: 744 400 546

For what purposes do we process your personal data?
Your personal data will only be used for the following purposes:

  • If you are a user of the website, we use your data for the management of doubts, questions or other inquiries about our services.
  • If you are a potential customer or user:
    For the sending of quotations.
    To send communications and promotional offers related to the service.
  • If you are a customer:
    For administrative and fiscal management.
    Parking management, service collection.
    To send communications and promotional offers related to the service.

What is the legitimacy for the processing of your personal data?

  • If you are a user of the website (inquiries, general questions):
    Express consent of the user through the selection of the check box of the registry where he/she verifies his/her consent.
  • If you are a potential customer:
    The legal basis for the main purpose is the execution of pre-contractual measures.
  • If you are a customer:
    The legal basis for the main purpose is the execution of the contract.
  • For all cases:
    The legal basis for the purpose of sending communications and promotional offers is the express consent in the check of our website.

How long will I keep your personal data?

ONE YEAR those derived from internet connections to our website, e-mail and voice telephone calls.
In case you are our applicant, your data will be kept until the end of the derived legal obligations.

How did I obtain your personal data?
The data obtained was not provided by you.

To which recipients will your personal data be communicated?
If it is a customer, it may be communicated to the relevant authorities.

What is the legitimacy for the communication of your personal data?
Compliance with legal obligations.

What are your rights when you provide me with your personal data?
Any interested party may request the exercise of the following rights:

  • Right of access: The interested party shall have the right to obtain confirmation as to whether or not personal data concerning him/her are being processed.
  • Right of rectification: The data subject shall have the right to obtain rectification of inaccurate or incomplete personal data concerning him/her.
  • Right of erasure: The data subject shall have the right to obtain the erasure of personal data concerning him/her when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • Right of limitation: You may request the limitation of the processing of your personal data, in which case we will only keep them for the exercise or defense of claims.
  • Right to data portability: Whereby you can ask us to have your automated personal data assigned or transferred to any other company you indicate to us in a structured, intelligible and automated format.
  • Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
  • Right to object: The data subject shall have the right to object to the processing of his or her data.

How can you exercise these rights?
We put at your disposal if you request the forms where you can exercise these rights. You can contact us at indicating the right you want to exercise and we will send you the corresponding form. The exercise of the rights must be carried out by means of a communication sent to the e-mail address or to the postal address.

Who can exercise the rights?
The rights of the interested parties are very personal, therefore, they will be exercised by the owner of the data duly proving his identity (for this purpose, he will be asked for his ID card or equivalent).
It may also be exercised through legal representation, in which case, in addition to the ID of the interested party or equivalent, it will be necessary to provide ID and authentic document proving the representation of the third party.

What will be our obligation when you exercise any of the rights?
The data controller must respond to the request addressed to him in any case, regardless of whether or not personal data of the data subject or interested party are included in their processing.
In the event that the request does not meet the specified requirements, the data controller must request the correction of the same.
The data controller will respond to requests within one month of receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of applications. The person in charge shall inform the interested party of any such extension within one month of receipt of the request, stating the reasons for the delay.

Right to complain to the supervisory authority
You may request the protection of rights that have not been duly addressed to the Spanish Data Protection Agency. Either through the electronic site of its web portal (, or by writing to its postal address (C/ Jorge Juan, 6, 28001-Madrid).

What information do we collect?
In general, you may use the Web Site without providing any personal information. The User shall be solely responsible for any false or inaccurate statements and for any damages that such statements may cause.

What measures do we take to keep your information secure?
We implement reasonable technical and physical measures to protect the information we collect through the Web Site.
In this regard, we apply basic safety measures:

  • Physical access control.
  • Logical access control.
  • Identification and authentication.
  • Protection against harmful code.
  • Protection of facilities.
  • Backup copies.
  • Incident management.
  • Media management and destruction.